הרהורים לאור מודל TCAP™בסדנת הכשרת מדריכים בינלאומית בבלגיה, הצעתי פתרון לתרגיל קבוצתי אבל בחרתי לא להתעקש, כי לא רציתי ליצור מה שכיניתי ״ויכוח״ (argument). מאוחר יותר, המנחה הבריטי שהעביר את הקורס חייך ואמר: ״למה שתקראי לזה ויכוח? זה היה סתם…

How Cultural Intelligence Builds International Business Success
How Cultural Intelligence Builds International Business Success
http://blogs.the-ceo-magazine.com/guest/how-cultural-intelligence-builds-international-business-success
Osnat Lautman
Founder, OLM Consulting
Osnat Lautman, the owner of OLM Consulting, is a well-known organizational consultant, intercultural communication expert, and the author of the Amazon bestseller “Israeli Business Culture” (1st edition 2015, 2nd edition 2018) and the book “Global Cultural Interplay” (published 2025). Osnat is driven by a genuine passion for connecting people and bridging cultural gaps. Her broad global experience includes delivering workshops, giving lectures, and coaching at all levels — from senior management to field employees — in international organizations.
Osnat’s personal and professional experiences around the world culminated in her latest research, in which she gathered and processed insights from 48 intercultural communication experts and developed the TCAP™ model — the practical foundation for building a global mindset — along with C-CCT™ for country comparison, and PCAT™ and TC-CAT™ for assessing and analyzing cultural tendencies and interactions at the individual, team, and company levels. Her book “Global Cultural Interplay” weaves together all the findings of this research.
Osnat holds an M.A. in Social Sciences and Communication from Bar-Ilan University, a Certificate in Organizational Consulting from New York University (NYU), and a Coach License from the Co-Active Training Institute in Israel.
Osnat can be reached at [email protected].

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